ResRequest CRS
The Central Reservations System Built for African Lodges and Boutique Hotels
ResRequest is a powerful Central Reservations and Property Management System designed for safari lodges, boutique hotels, and resorts. It simplifies reservations, distribution, guest management, and reporting, whether you manage a single lodge or a multi-property group. Integrated with Micros’ full hospitality stack, ResRequest connects seamlessly with Oracle Simphony POS, OPERA Cloud PMS, SpaGuru, and global booking platforms.
From SME’s to Enterprises
How ResRequest Helps your Operation
ResRequest centralises bookings, reservations, and agent management in a single, cloud-based platform. From managing multi-property itineraries to providing real-time availability across booking channels, it gives hospitality operators complete visibility and control over their reservation operations. Designed for hotels, lodges, resorts, and safari properties, ResRequest streamlines reservation management while delivering a seamless online booking experience. With Micros as your technology partner, ResRequest integrates with a broader hospitality ecosystem, connecting your Central Reservation System (CRS) with Property Management Systems (PMS), Point of Sale (POS), guest engagement solutions, and financial systems.
Central Reservations
Manage bookings across multiple lodges and properties, with flexible itineraries and consolidated or split invoicing.
Channel Management
Distribute availability and rates to your website, OTAs, and agents in real time, with seamless credit card payment integration.
Guest & Agent Management
Maintain detailed guest profiles and agent histories to build loyalty, deliver personalised service, and streamline sales.
Financial Management
Track invoicing, payments, and multi-currency transactions across properties, with easy export to accounting systems.
Reporting & Analytics
Gain insights into booking trends, guest demographics, and revenue performance to inform business strategy.
Offline & Remote Access
For safari and lodge operations with limited connectivity, ResRequest runs offline and synchronises automatically when online.
Where ResRequest Excels
Safari Lodges & Boutique Hotels
Purpose-built for properties in remote locations, supporting seamless online reservation management and multi-property itineraries.
Remote-Ready Design
Multi-Property Itineraries
Multi-property Groups
Unify reservations, rates, and availability across diverse brands and locations, while managing agents and partners centrally.
Unified Operations
Multi-Brand Scalability
Centralised Management
Adventure & Resort Operations
Extend bookings beyond rooms, manage activities, transfers, and extras in the same system.
Manage Activities & Extras
All-in-One Platform
Extend Guest Bookings
Why Micros: One Integrated Hospitality Partner
ResRequest becomes even more powerful when deployed with Micros. As Africa’s one-stop shop for hospitality technology, we integrate:- OPERA Cloud PMS for hotel operations and guest folios
- Oracle Simphony POS for restaurants, bars, and lodge dining
- ParTech headsets & Summit timers for QSR and resort F&B outlets
- SpaGuru for spa and wellness management
- CashBases for secure financial control
With Micros, you don’t just get a reservations system, you get a fully connected hospitality ecosystem that runs from front desk to F&B, guest activities to accounting. Backed by 28 years of African market expertise, 24/7 support, and the global stability of Adapt IT under Volaris, Micros ensures your lodge or boutique hotel grows with confidence.
Build Your Hospitality Solution with Micros
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