Oracle OPERA Cloud PMS
The World’s Most Trusted Hotel Property Management System
Oracle OPERA Cloud is the hotel industry’s leading cloud PMS, built to orchestrate every aspect of operations, from reservations and housekeeping to guest profiles and loyalty. Accessible anywhere, OPERA Cloud simplifies IT, integrates seamlessly with Oracle Simphony POS, and connects with Micros’ full hospitality stack. Micros delivers OPERA Cloud across Africa with expert implementation, integrations, and 24/7 support.
From SME’s to Enterprises
How OPERA Cloud Helps your Operation
OPERA Cloud centralizes hotel operations into a single, scalable platform. Reservations, room inventory, rates, and guest preferences are all managed in real time from any device. With open APIs and built-in integrations, OPERA Cloud connects with POS, kiosks, payments, and guest engagement tools, creating a seamless ecosystem for both staff and guests. Micros ensures OPERA Cloud is deployed, localised, and supported to meet the unique demands of African hotels and resorts.
Reservations & Front Desk
Handle bookings, check-ins, and check-outs from a web-based dashboard. Reduce wait times and deliver frictionless guest experiences.
Guest Profiles & Loyalty
Maintain detailed guest histories and preferences to personalise service. Link guest data with POS, loyalty programs, and upselling tools.
Housekeeping & Operations
Track room status in real time. Mobile updates let staff mark rooms ready instantly, improving turnover efficiency.
Revenue Management
Manage rates, availability, and distribution across multiple properties, with integrations to RMS and OTAs for maximum revenue.
Reporting & Insights
Access dashboards on occupancy, revenue, and guest behaviour. Managers can drill down into trends by room type, property, or region.
Mobility & Cloud Access
Untether your front desk, staff can serve guests anywhere on property, from lobby check-in to poolside upgrades.
Where OPERA Cloud Excels
Hotels & Resorts
Run operations smoothly across front desk, housekeeping, F&B, and spas, all within one cloud PMS.
Unified Operations
Multi-Department Support
Single Cloud Platform
Multi-property Groups
Centralise reservations, rates, and reporting across multiple brands or locations, while maintaining property-level flexibility.
Centralised Control
Multi-Property Scale
GLocal Flexibility
Boutique & Safari Lodges
Deploy OPERA Cloud alongside Micros’ ResRequest and SpaGuru to deliver unique African hospitality experiences with global-grade technology.
Unique Guest Experiences
Integrated Specialist Suite
Global-Grade Technology
Why Micros: One Integrated Hospitality Partner
With Micros, OPERA Cloud doesn’t stand alone, it becomes the hub of your hospitality technology stack. We integrate:- Oracle Simphony POS for restaurants, bars, and room service
- ParTech drive-thru hardware and Summit timers for QSR and resort F&B outlets
- Self-service kiosks and mobile ordering for guest convenience
- ResRequest for boutique lodges and safari operations
- SpaGuru for spa and wellness management
- CashBases for secure cash handling across outlets
Instead of multiple vendors, you get one trusted partner who delivers a fully integrated system designed for your business. With 28 years of regional experience, 24/7 African support, and the global strength of Adapt IT under Volaris, Micros ensures your hotel is equipped to grow confidently into the future.
Build Your Hospitality Solution with Micros
With Oracle OPERA Cloud PMS, you’re not just upgrading your property management, you’re connecting every part of your guest journey into one seamless experience. Micros brings it all together: PMS, POS, F&B, spas, and more.
Trusted by 100+ hospitality businesses
