Oracle Simphony POS
Oracle Simphony POS is a cloud platform built for hospitality. It helps restaurants, hotels, and venues run ordering, payments, menus, and reporting from one place, with the reliability and scale you expect from Oracle. Micros delivers Simphony across Africa with local expertise, integrations, and support.
From SME’s to Enterprises
How Oracle Simphony POS Helps your Operation
Oracle Simphony POS centralises front-of-house and back-office tasks so your team can serve faster and operate with confidence. Menus update once and appear everywhere. Orders travel instantly to the kitchen. Payments are secure and simple. Managers see live performance for a single outlet or a whole group. Because it is cloud-native, rollout is fast and updates arrive without disruption.
Menu Management
Create, price, and schedule menus for multiple locations from a single dashboard. Seasonal items and local variations are easy to manage, and changes publish in real time to tills, tablets, kiosks, and online channels.
Ordering and Payments
Staff place accurate orders quickly, send them straight to the kitchen, and take payment at the counter or tableside. Simphony supports card, mobile wallet, and contactless options, with reconciliation that matches your sales data.
Mobility
Extend service with handhelds and tablets for tableside ordering, poolside F&B, or queue-busting during busy periods. Mobile devices connect to the same menus, modifiers, and promotions as fixed workstations.
Analytics and Reporting
Managers track sales, covers, and product mix as the day unfolds, then dive into trends by hour, outlet, or region. Insights guide staffing, pricing, and promotions so you can act with data, not guesswork.
Security and Reliability
Simphony runs on Oracle’s enterprise cloud with strong security controls and high availability. Your locations stay productive, even during peak trading.
Integrations
An open API and a mature partner ecosystem let you connect delivery platforms, loyalty, workforce, inventory, payments, and BI tools. You choose the mix that fits your business today and tomorrow.
Where Oracle Simphony POS excels
Restaurants and Quick Service
Keep queues moving, maintain accuracy at speed, and promote the right add-ons at the right time. Central control makes multi-site operations consistent without losing local agility.
Moving Queues
Accuracy
Upsells
Hotels and Resorts
Tie outlets to guest profiles and folios, unify posting across bars, restaurants, and room service, and report on performance across the property. Simphony works alongside OPERA Cloud to give guests a seamless experience.
OPERA Cloud Integration
Guest Folios
Large Venues and Events
Serve thousands quickly with dependable hardware and clear kitchen flows. Live dashboards help you adjust staffing and stock in the moment.
Live Dashboards
Reliability
Speed
Why Oracle Simphony
with Micros
Micros is the exclusive Oracle Hospitality distributor in Africa. We combine global technology with 28 years of regional experience, on-the-ground implementation, and 24/7 support. As part of the Adapt IT Group under Volaris, we offer the stability, scale, and partnerships needed for long-term growth.
- A single cloud platform for menus, ordering, payments, and reporting
- Mobility options for tableside and on-the-go service
- A proven integration ecosystem to extend your stack
- Local deployment, training, and support from Micros
Build Your POS Solution
with Micros
With Micros POS, you are not just investing in a point of sale. You are building the foundation of efficient operations, satisfied guests, and long-term growth.
Trusted by 100+ hospitality businesses
