Expert Support to Keep Your Operations Running

In hospitality, every moment counts, and downtime isn’t an option. We’re here to back you up with the resources you need—when you need them. From self-help guides to direct access to our technical experts, explore the ways we support your business below.
African Support Agent
Trusted by hundreds of brands
From SME’s to Enterprises

Help Centre

Find quick answers to common questions. Search our extensive knowledge base for troubleshooting articles, FAQs, and step-by-step how-to guides to resolve issues independently, 24/7.

Log a Call

Facing a complex technical issue that requires expert attention? Submit a support ticket directly to our service desk. Provide the details, track your request, and our technicians will investigate.

Training Portal

Ensure your staff gets the most out of your Micros system. Access interactive courses, video tutorials, and certification programs perfect for onboarding new employees or upskilling current teams.

User Guides

Need in-depth product documentation? Download comprehensive manuals, configuration guides, and feature reference materials specific to your version of Micros software.

Still haven't found what
you need?

Whether you have a general inquiry, a question about new solutions, or just aren’t sure who to ask, we’re here to help point you in the right direction.

Trusted by 100+ hospitality businesses

African hotel owner on the phone to support