Johannesburg, South Africa – Micros South Africa, a leading hospitality and restaurant industry solutions provider today announced it has partnered with Hospitality & Retail Systems International, for their in-house software product TNG to bolster its customer loyalty and guest activity software offering for hoteliers and restaurateurs.
With an increasing need to improve and enhance guest’s experiences, ensure smooth check-ins and personalise customer experiences, this collaboration, aims to use TNG’s comprehensive software products which includes managing guest activities, connecting multiple departments with their loyalty and CRM offering and integrating with access control systems to manage entrance tickets.
In addition, the partnership will allow hoteliers, restaurateurs and retailers an opportunity to build personal relationships with their customers by offering their guests tailored experiences and special discounts that cater to their specific needs and interests.
TNG’s offerings carters for clients in entertainment, hospitality, retail and food & beverage by helping with access control, cashless payments, ticket purchasing, leisure management, loyalty across departments, staff and management meal control, discounts, bonuses, statistics and guest preferences for targeted marketing.
“Micros South Africa’s solution offering is further entrenched by the TNG product suite. Our customers will be benefiting from an innovative customer loyalty platform that will enable them to engage with their guests and achieve more.” Concludes Reginald Sibeko, Managing Director of Micros South Africa.
“Daniel Krisch, Sr. Dir. Hospitality Solutions: We are pleased to extend TNG to our partner Micros South Africa to offer our comprehensive solution suite to customers in that region. With the recovery we see an increasing demand for packages sold by hotels that include spa treatments, on-site activities compared to 2019. TNG provides truly added value to the hotel management system on site for a better guest experience.”
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About Micros South Africa
Micros South Africa is a leading hospitality and restaurant industry solutions provider to 3500 restaurants and 700 hotels. For more information, visit www.micros.co.za
TNG is a series of software products developed in-house by HRS. At its core is a fully integrated guest activity and customer loyalty solution specially designed for the hospitality and wellness industry. You can manage all guest activities and associate them with enhanced loyalty features. For more information, visit www.hrsinternational.com
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